Welcome to Ocean Motion! We’re thrilled to offer you the opportunity to pre-order select items from our store. Please take a moment to review our pre-order policy to ensure a smooth and enjoyable shopping experience.
- What is a Pre-Order?
A pre-order is a way for you to reserve an item before it becomes available for general sale. By pre-ordering, you secure your purchase ahead of time, ensuring you receive the item as soon as it’s released or restocked. - Payment:
Payment is required in full at the time of placing your pre-order.
We accept all major credit cards and PayPal for pre-orders.
Your payment will be processed immediately upon placing your pre-order to secure your item.
- Release Dates:
Pre-order product pages will include an estimated release date. Please note that these dates are subject to change due to factors beyond our control, such as manufacturing delays or shipping issues.
We’ll do our best to keep you informed of any changes to release dates, but please understand that delays may occur.
- Mixed Orders:
If your order contains both pre-order and in-stock items, we will ship the in-stock items immediately and the pre-order items separately when they become available.
Separate shipping charges may apply for split shipments.
- Cancellations and Refunds:
You may cancel your pre-order for a full refund any time before the item ships.
Once the item has shipped, our standard return policy applies. Please refer to our Returns and Exchanges policy for more information.
- Product Availability:
Pre-order quantities are limited and subject to availability.
Placing a pre-order does not guarantee availability of the item. In the event that we are unable to fulfill your pre-order due to unforeseen circumstances, we will notify you as soon as possible and issue a full refund.
- Changes to Pre-Order Policy:
We reserve the right to update or modify our pre-order policy at any time without prior notice. Any changes will be effective immediately upon posting to this page.
Contact Us:
If you have any questions or concerns about our pre-order policy, please don’t hesitate to contact us at contact@oceanmotion.store. We’re here to help!
By placing a pre-order with Ocean Motion, you agree to abide by the terms and conditions outlined in this policy.
Thank you for choosing Ocean Motion for your pre-order needs!