Shipping Policy

Thank you for choosing Oceanmotion as your preferred destination for all your product needs. We strive to ensure a seamless shopping experience, including reliable shipping services. Kindly review our shipping policy outlined below for your reference:

Shipping Destinations We currently offer shipping services to addresses within the United States and select international destinations. Please note that shipping availability to international destinations may vary, and additional charges may apply.

Processing Time Orders are typically processed and shipped within 1-3 business days from the date of purchase. However, please allow for additional processing time during peak seasons or holidays.

Shipping Methods We utilize various shipping carriers to ensure efficient and timely delivery of your orders. The shipping method selected at checkout will determine the carrier used for delivery.

Shipping Rates Shipping rates are calculated based on factors such as the weight of the package, destination, and selected shipping method. You can view the shipping costs for your order during the checkout process before making payment.

Tracking Information Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the status and progress of your shipment.

Delivery Time Delivery times may vary depending on the shipping method selected and the destination of the package. Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances, such as weather delays or customs clearance, may impact delivery times.

International Shipping For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please check with your local customs office for more information on potential fees.

Shipping Restrictions Certain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to cancel orders for products that cannot be shipped to the specified destination.

Contact Us If you have any questions or concerns regarding our shipping policy or the delivery of your order, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Oceanmotion for your shopping needs. We appreciate your support and look forward to serving you again soon!

Returns and Exchanges

At Solution we want you to be completely satisfied with your purchase. If you are not satisfied with your order you have two options for return or exchange. You can simply bring your order in its original packaging accompanied by the original.

  • Dedicated secure facilities
  • Customs clearances
  • Online inventory reporting
  • Full order management & back office integration